Chronic Care Telehealth from Anywhere
Schedule your virtual visit with Simone in 60 seconds.
Our Adult-Gerontology Nurse Practitioner (board-certified) offers chronic care telehealth on a fully HIPAA-compliant, secure virtual health platform, so you can skip travel and avoid crowded waiting rooms.
From the comfort of your home in Reno, NV or anywhere in Nevada, you’ll receive personalized management for chronic conditions under the expert guidance of Simone Brooker-Jolivette, AGNP-C. Our user-friendly video consultations are designed to be accessible for everyone, including those new to digital medicine.
Start today: select “Book My Appointment” to choose your preferred time slot, fill out our clear, simple intake form and upload your identification and insurance, then connect with your provider by video using any mobile device or computer.
Meet Simone
Simone Brooker-Jolivette is a board-certified Adult-Gerontology Nurse Practitioner (MSN, Advanced Practice Registered Nurse) dedicated to making chronic care simple, human, and accessible—no matter where her patients call home.
Services
Management of common chronic conditions such as hypertension, diabetes, heart disease, arthritis, and other conditions
* Medication refills and management
* Annual wellness visits
* Cold and minor illness care
* Caregiver support and coordination
Insurance Policy
Humana • Cigna • Aetna • UHC and BCBS • Medicare and Medicaid
Frequently Asked Questions
How does a virtual visit work?
You will join by video from your phone, tablet, or computer. After booking you will receive a simple link and instructions—no app or login required.
What do I need for my appointment?
A stable internet connection, a private space.
Can I reschedule or cancel online?
Yes. Your confirmation includes easy instructions to reschedule or cancel at any time.
What conditions do you treat?
Hypertension, diabetes, heart disease, arthritis, colds, medication refills, annual visits, and general chronic care management for adults and older adults.
What if I need lab work, imaging, or a hands-on exam?
We will order any necessary tests and coordinate with local labs or imaging centers. We will guide you on the next step.
Is the visit private and secure?
Yes. All visits use encrypted video platforms that meet Health Insurance Portability and Accountability Act requirements. No one else can join or listen without your permission.
What if I have technical problems?
Call the office at 775-264-3237 right away. We can troubleshoot or switch to a phone call if needed so the visit is not lost.
Can I receive prescriptions through telehealth?
Yes. Prescriptions for ongoing chronic conditions, medication refills, and many other needs can be sent electronically to your preferred pharmacy after the visit.
Do you accept my insurance?
We work with many plans. Call 775-264-3237 before your visit so we can confirm coverage and any out-of-pocket costs.
How should I prepare?
Find a private, well-lit space. Have your medications, recent blood pressure or blood sugar readings (if you track them), and any questions written down. Join a few minutes early to test your connection.
When should I go to urgent care or the emergency room instead?
Telehealth is not appropriate for sudden severe symptoms such as chest pain, difficulty breathing, uncontrolled bleeding, stroke signs, or major injuries. Seek emergency care immediately in those situations.
Can a family member or caregiver join the visit?
Yes, with your permission. Just let us know in advance so we can include them on the video call.
Contact
Opening Hours
Mon - Fri: 9am to 4:30pm
Sat and Sun: Closed